Globe Broadband Blocked Port 25

December 12, 2008 | By admin |

globe Yep, you read it right. I just had a conversasion with the Tech Support of Globelines Broadband because of my intermittent broadband connection and also to inform Globelines that my phone went dead as in NO dial tone and I think its affecting my internet connection.

According to the first tech suppport lady I spoke with the Globelines issue the maximum repair visit would take 5 days. I can live with that if the NO dial tone telephone will not affect my connectivity but I think it really is affecting my internet.
Port 25 Blocking Issue

Port 25 is the port commonly used by web hosting providers and I also just learned that a lot of ISP’s are blocking the default SMTP port but they provide an alternate SMTP E.G. smtp.mysip.com but Globelines is not giving any alternate SMTP but rather they wanted me to the email address that they provided. I dont think that they get me. What if I’m the CEO of some company and needed to sed an email to my employees and I only know how to use MS outlook? what should I do?

I think stopping the source of SPAM is a great move for Globelines but they also need to do it the right way and not just some quick fixes.
The Options

The tech support agent at Globe Broadband gave me 3 options in order to send emails:

1. Use the email address they provided
2. Use PORT 587 (No gurantee that will work on my web hosting provider)
3. Avail Static IP (PHP 770/month)

Option 1: is obviously not an option for me because I have a website and I use my own domain when sending and recieving emails. I also happen to have multiple email accounts and I’m sure you know how annoying it is to use webmail. It also looks very unprofessional if I use this email address.

Option 2: this looks pronmising, port 587 is an open port (I think) which gamil also happens to use when you wnat an email cleint configured. I’m this pport right now and so far so good.

Option 3: Clearly the reason why they are not providing alternate SMPT servers yet.

Globe needs to provide an alternate SMTP server such as allowing us subscribers to use smtp.globelines.com.ph or they also need to support other port numbers. But I think the best is that they allow us to use thier SMTP only and not the full Email account they are trying to provide us.